As of 10am, Thursday, November 30, the network and AT&T cell service are not available at the President’s house, Brookstown, WFU properties, and the real estate and toxicology lab. Information Systems staff are working with AT&T on a resolution. Currently there is no estimated time of resolution. Check the Information Systems status line at x4357,… Read More »
WIN, Banner (our primary administrative computing system) and Cognos reporting will be unavailable beginning at 7:00 a.m. on Saturday, December 2, 2017, until 2:00 p.m. the same day. Information Systems staff will perform a required upgrade to Banner during this time. If you have further questions about this message, contact Mike Ayuso at ayusomd@wfu.edu or… Read More »
If you’re running macOS High Sierra, it’s time to update your Mac as soon as possible! You may have seen information in the news about a security vulnerability in macOS High Sierra (10.13.x). Apple released Security Update 2017-001 today that corrects this issue. If you are currently running 10.13.x on your Mac (not just WFU-issued),… Read More »
On Sunday, November 26, 2017, between 10:00 pm and midnight, the Information Systems website at is.wfu.edu will be unavailable due to an upgrade.
If you have questions concerning this message or need assistance, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).
All faculty and staff are required to enable Google 2-Step Verification to their university account by December 4, 2017.
Please join IS representatives on Wednesday, October 25 at 1pm in Benson, 3rd floor Rotunda for our final cyber security awareness event and get assistance with setting up Google 2-Step Verification.
Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.
Please join IS representatives on Wednesday, October 18, from 11am-3pm in the Worrell Hall Courtyard to learn how to secure your mobile devices and get assistance with setting up Google 2-Step Verification.
Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.
Please join IS representatives on Tuesday, October 17, from 2-4:30pm on Manchester Plaza to learn how to protect your personal identity and get assistance with setting up Google 2-Step Verification.
Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.
Information Systems has tested the new macOS High Sierra operating system and determined it meets our standard compatibility and performance requirements.
Your checklist for upgrading:
Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.
If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.
If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.